Question 1

What is the merchant signup process for Clavaa?

Accepted Answer

The merchant signup process is straightforward. Simply provide a username, password, some contact info and bank information, and you will become part of the Clavaa network.

Question 2

Do I need to integrate Clavaa with my existing point-of-sale (POS) system?

Accepted Answer

No, Clavaa is a standalone system that complements standard POS systems. You can use both systems simultaneously without the need for integration
 while being able to record transactions in your existing POS with ease.

Question 3

What are the benefits for merchants accepting Clavaa payments?

Accepted Answer

By accepting Clavaa payments, merchants can cultivate a loyal consumer base at no cost. By redirecting the funds that would have been spent on swipe fees back to the consumers, merchants incentivize return visits and create customer loyalty. Essentially we are free google ads.

Question 4

How does the cashback program work?

Accepted Answer

For every transaction, the store is paid the full amount. A percentage of that amount chosen by you is then loaded onto the consumer's Clavaa app, which can be deducted from their next purchase at your store. If the consumer does not return, the merchant never incurs the cost.

Question 5

Are there any additional fees for merchants to use Clavaa?

Accepted Answer

No, Clavaa does not charge any fees to merchants. All funds are sent from the consumer to the merchant, making it a fee-free service for merchants and cutting out credit card processing costs.

Question 6

Is there a way to keep track of payment history done through Clavaa?

Accepted Answer

Yes, Clavaa provides a dashboard for merchants to access and monitor payment data, allowing for easy tracking of transactions completed through the Clavaa app.

Question 7

How do refunds work with Clavaa?

Accepted Answer

Clavaa has implemented a simple refund system in the merchant app, ensuring clarity and ease of use for merchants when processing refunds for their consumers.

Question 8

What advantages does Clavaa offer compared to standard rewards programs?

Accepted Answer

With Clavaa, merchants only pay once the rewards have worked, eliminating any downsides. Additionally, Clavaa is a free service without any extra fees, providing a cost-effective solution.

Question 9

How long does it take for merchants to receive funds from Clavaa transactions?

Accepted Answer

Clavaa Sends all funds 2 days after the transaction is finished in the store.

Frequently Asked Questions